Frequently Asked Questions

General/Facility Questions

Is parking free?

At the BCCC, parking is always complimentary and with over 300 surface level parking spaces as well as a connected multi-level parking garage with over 400 parking spaces, finding a spot is never a problem!

Is Wi-Fi free? 

Just like parking, Wi-Fi is free to guests!

What is included in the use of a meeting room?

The meeting room cost includes tables and chairs, set up, and labor. AV Packages are billed separately, and based on need.

Can we bring our own AV equipment?

We do not allow outside AV equipment to be used in our facility. Our fabulous facilities team is familiar with our in-house AV equipment and will be able to help in the event of an issue. 

Does the facility have carts to bring in equipment? 

Yes, please arrange with your Event Planner prior to the event to ensure it is available when needed.

What are the handicap accommodations? 

We have 5 surface level handicap parking spots and 12 in our parking garage. We have one scooter and two wheelchairs. If you anticipate needing more, this can be arranged with your event planner.

Are there are restrictions on decorations?

We do not allow anything to be hung from the ceiling. Mylar confetti is also not allowed. All other decorations and/or effects must be pre-approved by your event coordinator. 

Is your facility a union facility? 

No, we are not.

Food & Beverage Questions

Can I use an outside caterer?

We have an in-house Executive Chef so we do not allow outside food and beverage into our facility (we do make exceptions for cake, cookies and candy at celebratory events). The good news - Chef Tom is amazing and his food is fantastic! He will work within your budget to accommodate you and your guests! Learn more about Chef Tom and his team on our Food and Beverage page.  

Can I bring in my own alcohol? 

We do not allow outside alcohol into the building. 

Am I able to take leftover food out of the facility?

Unfortunately no food or beverage purchased at the convention center may leave the facility. 

I have guests with special dietary needs. Can you accommodate them?

Absolutely! Please let your Event Planner know of any dietary restrictions in advance of your event. 

Do you offer vegetarian, vegan, and/or gluten-free options? 

Yes, just make us aware of any dietary restrictions well in advance of the event date. 

I want a specific type of alcohol that you don’t have. Are you able to get it? 

Absolutely! Just know there is an additional service charge. 

Accommodation Questions

Are you affiliated with The Courtyard Marriott?

Although not affiliated, the convention center is attached to The Courtyard Marriott by an indoor common walkway, making it easy for your guests to come and go.  

What other hotels do you recommend?  

The BCCC is conveniently located within a 5 minute drive of multiple other hotels, including Holiday Inn, located just a stone’s throw from our front door and The Hampton Inn, which is located just two miles away. For a full list of convenient lodging options, please see our Lodging Page.

Do you offer a shuttle service for guests?

Although we do not have our own shuttle service, we work with a local company to provide this service. This can be discussed and arranged with your Event Planner.

Planning a wedding? Visit our Wedding FAQs Page to get all of your wedding-related questions answered!